1. What are the courses available and how do I know if there are training places for the course that I want to register?
    Please visit our PSA Institute website at https://www.psa-institute.com to check for available training places. Alternatively, you can call us at 6279 4458 / 4460.
  2. Can you customize a course for us?
    Yes, we do provide customized and on-site training for some courses. Please write in to us on your requirements at psainstitute@globalpsa.com and we will get back to you shortly.
  3. What must I bring when attending the course?
    Please wear proper attire and check your training confirmation email for additional requirements. We do require participants to put on appropriate Personal Protective Equipment (PPE) which may include safety shoes, helmet, vest etc for some courses.
  4. How can I obtain a forklift certificate (licence)?
    You can register online for the Operate Forklift course at our PSA Institute website at https://www.psa-institute.com or at the PSA Institute customer service counter at #06-01, PSA Horizons. Upon successful completion of the course, you will receive a certificate from PSA and the Statement of Attainment from SSG.
  5. Can I attend the Operate Forklift course if I do not have the Singapore Class 3 driving licence?
    Yes, you can attend the 5-day Operate Forklift Course, which is developed for participants without the Singapore Class 3 driving licence.
  6. Can I attend the Operate Forklift course if I posses a Malaysian driving licence?
    You will need to produce your Malaysian driving licence and it must be equivalent to the Singapore Class 3 licence.
  7. Do I have to take theory class first before the practical training for the forklift training?
    Yes, the theory lesson is compulsory. You need to attend and pass the theory lesson first before attending the practical training.
  8. How soon must I take the Forklift Practical course after I have passed the Forklift theory test?
    You are required to take the forklift practical course as soon as possible, preferably within 2 weeks from the theory course date.
  9. What if I fail the forklift theory course?
    You will have to retake the WSQ Operate Forklift theory course.
  10. What if I fail the forklift practical course?
    You have to retake the WSQ Operate Forklift practical course. Alternatively, you may also make an appeal at our Customer Service Counter with a payment of $30.00 per request within 7 working days from the date of release of assessment results. We will inform you the outcome of your appeal via email.
  11. May I know the course fees difference between the 3-days and the 5-days Operate Forklift course?
    The 3-days course fee is $330 (before GST) and the course is for those with a Singapore Class 3 Driving licence.
    The 5-days course fee is $545 (before GST) and the course is for those without a Singapore Class 3 Driving Licence. (The 5-Days course is also recommended for those with Class 3 Driving Licence but require more practices in operating the forklift.)
  12. Once a forklift driver has attended the Forklift Orientation course, would he be allowed to operate the forklift within PSA’s premises?
    Yes, subject to approval by PSA.
  13. Can I register for the Heavy Forklift Operations course?
    Yes, if you already have the Operate Forklift certificate or the SSG Statement of Attainment on Operate Forklift